UniSZA Library E-Books Collection: The New Gold Standard [electronic resource] 5 leadership principles for creating a legendary customer experience courtesy of the Ritz-Carlton Hotel Company
| Title: | The New Gold Standard [electronic resource] 5 leadership principles for creating a legendary customer experience courtesy of the Ritz-Carlton Hotel Company |
| Categories: | McGraw Hill Education |
| BookID: | 2311 |
| Authors: | Joseph A. Michelli |
| ISBN-10(13): | 9780071641630 |
| Publication date: | 2008 |
| Number of pages: | 306 |
| Language: | English |
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| ebook: | Download ebook |
