Client's Charter
Universiti Sultan Zainal Abidin (UniSZA) has pledged to perform the following services:
-
To announce the examination results one day after the confirmation of exam results at the Senate Meeting.
-
To prepare and displaying the final exam schedule on the 13th week of lecture before the final exam.
-
To prepare the Academic schedule for every semester a week before lecture start
-
To provide a student confirmation letter within three 3 working days from the date of receipt of the student's application
-
To provide a letter of offer for graduate students within 7 business days
-
To ensure 100% of UniSZA staff use the e-system provided by the Information Technology Center (PTM), UniSZA in their daily work.
-
To ensure 85% of unisza staff attend 7 days of work
-
To give feedback to customers via This email address is being protected from spambots. You need JavaScript enabled to view it. within 7 business days.